Privacy Policy

Effective June 2026 · Applies to dinnercruiseoahu.com and the booking concierge desk.

1. Who We Are

Dinner Cruise Oahu (referred to as “we,” “our,” or “us”) is a Honolulu-based booking and concierge service for sunset dinner cruises on Oahu. This policy explains how we handle personal information collected through dinnercruiseoahu.com and related communications.

2. Information We Collect

2.1 Information you give us

• Contact details such as name, email address and phone number.
• Booking details including cruise date, party size, dietary notes and accessibility requests.
• Payment information processed by our booking partners (we do not store full card numbers on our servers).
• Messages, quote requests and feedback you send us.

2.2 Information collected automatically

• Standard server logs (IP address, browser type, referring page, timestamps).
• Cookies and similar technologies for site analytics, form persistence and ad measurement.
• Aggregate page view, scroll and click data through analytics providers such as Google Analytics.

3. How We Use Your Information

We use personal information to:

• Confirm, modify or cancel your cruise reservation.
• Reply to inquiries, quote requests and concierge questions.
• Coordinate dietary, accessibility and special occasion requests with the vessel.
• Send transactional emails such as receipts, reminders and date change confirmations.
• Send marketing emails or special offers if you have opted in. You can unsubscribe at any time.
• Improve site content, security and performance.
• Comply with legal obligations and resolve disputes.

4. How We Share Your Information

We share personal information only as needed to deliver the service you booked:

• Vessel operators: with our partner ships to confirm your reservation, dietary needs and onboard arrangements.
• Payment processors: to collect deposits, balances and refunds.
• Service providers: email delivery, analytics, customer support and form processing tools that act on our behalf under confidentiality agreements.
• Legal compliance: when required by law, subpoena or to protect the safety and rights of our guests and team.

We do not sell or rent your personal information to third parties for their own marketing.

5. Cookies and Tracking

Cookies help the site remember your preferences and let us measure which content is useful. You can disable cookies in your browser settings, but some site features (such as form auto-fill) may not work as expected. We honor Global Privacy Control signals where supported.

6. Your Rights

Regardless of where you live, you may contact us to:

• Ask what personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications.
• Object to or restrict certain processing.

Residents of California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah and the EU/UK (GDPR) have additional rights including the right to non-discrimination for exercising privacy rights. Send requests to [email protected].

7. Data Retention

We keep booking records for up to seven years for accounting, tax and dispute resolution purposes, then delete or anonymize the data. Marketing contacts are retained until you unsubscribe. Server logs are rotated within 90 days.

8. Security

We use industry standard safeguards including HTTPS encryption, hardened hosting, vetted vendors and access controls. No system is perfectly secure; if we ever learn of a breach affecting your data, we will notify you according to applicable law.

9. Children

This site is intended for adults planning cruises. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information without parental consent, please contact us so we can remove it.

10. International Visitors

Our servers and operations are located in the United States. If you visit from outside the US, you understand that your information may be transferred to, stored and processed in the US, subject to US laws.

11. Changes to This Policy

If we make material changes, we will update the “last updated” date above and, when appropriate, notify you by email or with an in-site notice. Please check back periodically for updates.

12. Contact Us

Questions about this policy or your data? Email [email protected] or visit our contact page.